Category Archives: Anxiety

Lynsie and SDiT Casper

From our incredible trainer, Kendra, in Houston, who is training with Lynsie. Lynsie suffers with anxiety, depression, and PTSD.

Kendra writes:

Lynsie renamed Casper, a dog that Kendra had been fostering, to “Bruce”. We met outside of Target to get Bruce introduced to all sorts of distractions.

Both Lynsie and Bruce did very well! We worked on our “downs” and “sits” in the public arena, and also worked on “leave it” as people walked past us.

One couple stopped to talk to us about Bruce because he is a pitbull and gets a lot of attention. We had Bruce remain in a “sit” or “down” while the people were talking to us, which is an important part of the Public Access Test.

Lynsie will continue working on bringing Bruce to public locations (not inside the stores yet), and getting Bruce comfortable with people, noises and going different places until we can train again together.

Wounded Warrior Jamie and SDiT Zulu

Laurie had the AMAZINGLY distinct pleasure of meeting and training with Wounded Warrior, Jamie, who suffers from a back injury and anxiety, and her MAGNIFICENT German Shepherd, ZULU!!!!

Laurie writes:

When I first opened the door, I was simply aghast at how strikingly beautiful this dog was. If I could handcraft a German Shepherd, it would look like Zulu! From the very beginning, Zulu was polite, responded to Jamie’s commands, made absolutely incredible eye contact, took treats gently, and already knew “sit”, “down”, “sit/stay”, “down/stay” (even when I disappeared out of sight), “heel”, “wait”, “leave it” with food, “load”, “unload” – just incredible. And Jamie herself – what an amazingly compassionate, gentle, kind, and brilliant person – who I felt like I had known for years!!!

I was astounded at how much training she had already done with Zulu. I asked her how she did it! She was so humble – and just smiled and shrugged her shoulders and said that she and her partner read the manual (an added star for her!), but had already done training with Zulu by themselves based upon their knowledge of dogs and what they had seen with the military dogs (using POSITIVE reinforcement only). Zulu, who is 18 months old, is playful yet extremely gentle with her little tiny Maltipoo brother, “Sarge”, and they get along famously. Zulu has that adorable quirk in German Shepherds with big tall ears where if you say something in high-pitched voice and tilt your head, she tilts her head along with you – then again, then again! It was adorable!! But truly, the eye contact was impeccable. I encouraged Jamie to use the “watch me” command as often as possible to reinforce this.

After I had done all these commands with Zulu on our first meeting, then Jamie demonstrated the ability to do exactly the same – except, of course, the stays were a bit more difficult because Zulu has an amazing bond with Jamie, and doesn’t like it when she disappears around the corner!! After the session, we went into the backyard, and Zulu amazed me AGAIN! Jamie can throw the ball, tell Zulu to “get it”, Zulu runs like wildfire, Jamie says “bring it”, then with “give it”, Zulu will either drop it right at her feet, or we worked on having Zulu gently put it in Jamie’s hands. Jamie will continue to work on this because with her severe back pain, it will be beneficial for Zulu to be able to retrieve items. We will continue to work on that with different household items.

At our second session, we met at Petsmart. Zulu performed perfect heels with the prong collar held upright in just the perfect direction and fit. I tried many different types of distractions walking behind Zulu and dropping items, and Zulu did not break her heel. We navigated through aisles using the words “left” and “right”. There weren’t many dogs there at the time, but the ones that were there, we asked if Zulu could meet, and whatever breed or size they were, Zulu did a loving, appropriate “sniffing” how-do-you-do, and all dogs reacted positively to her. We did several meet and greets, and Zulu had a bit of difficulty staying in the “sit” position because she wanted to approach the child or adult, so we will work on that. We did meet and talk with a Vietnam Veteran who was in a motorized wheelchair, and he just loved Zulu. We gave him treats to put in his hands, and it was a bit awkward for him because of his arthritis, but he was absolutely willing and excited and Zulu was gentle taking the treats, and then let the man pet her as we stood and talked with him for about 10 minutes. Zulu was patient, eventually just lying down while we finished our conversation. That is important for a Service Dog.

We then took a shopping cart, and safely tied Zulu’s leash to the cart giving her just the right amount of leash to heel alongside the cart, but not so much that she could go in front of the cart – which is extremely important. You always want the dog to be in a heel position next to any shopping cart so that it can still respond to commands such as sit, watch me, etc. Zulu adapted flawlessly, even when Jamie did maneuvers like backing up quickly and taking tight turns. Zulu repositioned her body easily to each change in direction.

Next, we will meet at Walmart at 6 pm when it is busy! And I forgot to mention – Zulu already naturally responds to Jamie when her anxiety levels are high or she is in pain by going to her and applying pressure or just snuggling to comfort her. These two will be ready to pass the PAT in no time!!

Wendy and Capone

From our wonderful trainer, Jackie, who had her initial assessment with new client, Wendy, who unfortunately suffers with Bipolar Disorder 2, Borderline Personality Disorder, anxiety and PTSD. Jackie writes:

“I met with Wendy for the first time to have her Staffordshire Bull Terrier, “Capone”, assessed to be a Service Dog. Capone is wonderful with children, handles the cats well, and is extremely in tune to Wendy’s needs. Capone is a very strong boy that will need some work on his loose-leash walking, but he has already had a good jump start on his basic commands. I am so happy to have Wendy and Capone join as one of the new teams to Service Dog Express!”

Elizabeth and Zoe

Thank you so much to our trainer, Jackie, who helped me out by doing a training session in a public place for the first time with my client Elizabeth and her adorable SDIT, Zoe. Elizabeth and I had done extensive training for our first session after the meet and greet at Elizabeth’s place of work, and it went very well. Elizabeth suffers with PTSD and anxiety, and having Zoe with her is really helping – at home and at work. Her workplace is also extremely welcoming to Zoe! They were ready for their first outing at a Walmart, as Zoe has already been out with Elizabeth at Petsmart, and Jackie did the session for me. Thank you Jackie! She writes:

“Elizabeth, Zoe and I completed this training session, which was Zoe’s first public visit in a regular store. Elizabeth did a wonderful job redirecting Zoe from all of the distractions and people at Walmart. I worked with Elizabeth to help her recognize Zoe’s nonverbal signals to her, and to anticipate possible obstacles to Zoe’s success in public (ie: needing bathroom breaks, shorter sessions in public). After a short break, Elizabeth and Zoe practiced heeling in the Lawn and Garden section with an automatic “stop-sit” at the end of every aisle. Zoe caught on very quickly, and responded beautifully to Elizabeth’s verbal and nonverbal commands! They have a wonderful bond already!”

Esteban and Tango

From our trainer Andrew, who is working with Wounded Warrior Esteban, who suffers from PTSD, anxiety, and depression.

I had my first session with Esteban to find him the right dog to begin his Service Dog journey. He requested meeting SDIT Tango from our Assessed Dogs section, and they bonded extremely well right off the bat! Tango seemed to take to his new home and new “dad” almost right away! My mother, Service Dog Express trainer Beverly, trained Esteban’s roommate’s Service Dog Sassy for Wounded Warrior Jason, and these two amazing warriors seemed to become good friends immediately as well – and that is how Esteban decided he could benefit greatly from a Service Dog! Our first session simply consisted of going over basic obedience and taking baby steps towards going for walks by teaching “wait” and patience at the door. It will not take Tango and Esteban long to learn what they needs to, as Tango is very intelligent and Esteban is very dedicated. They are going to be a great team!

At our second session, we began working on commands such as “watch me”, and correct heeling positions. We worked a little more on waiting at the door with patience before going for a walk – Tango gets very excited! But they are both beginning to understand the importance of patience before going out. We really emphasized the “mark” word during this session, and I explained the difference between “wait” and “stay”.

Amanda and Diezel

From our trainer, Andrew, who is working with Amanda, who suffers from epilepsy and resulting anxiety, and her SDIT, Diezel.

“This session was the first we have had since before Christmas, so Amanda, Diezel and I worked on focus (“watch me”) and passive attention (which teaches a dog to defer to its owner. It works because it incorporates signals that dogs use to communicate about their relative roles in their natural social systems. It works well on when training owners of dominant dogs.

Diezel has issues with focus. So, I went straight for a warmup exercise that I learned from Sophia Yin’s techniques. It consists of the dog and handler on leash facing each other; then the handler, with perfect posture, backs up fast enough so the dog has no chance to hesitate yet slow enough so the dog doesn’t get pulled, and far enough so the dog has a chance to get going without running past the handler and defeating the purpose of the exercise. The dog is then rewarded for sitting directly on front of the handler, then again for remaining seated, then once again for keeping attention on the handler, and once again if the dog looks away for a second and returns attention to the handler.

Service Dog Express's photo.

We then we worked on a “reorienting exercise” where the handler stops at the threshold of any new environment, allowing the dog to go in first. The exercis

e is done in a way to train the dog to reorient its attention to the handler by looking at them as soon as they cross into a new environment. When the dog goes in first, as soon as he turns his head in the direction of the, the handler marks and rewards the dog and continues on with the exercise. Remember that the head turn is what we are marking, not the eye contact. This teaches the dog to use the handler as a land mark instead of getting lost in its surroundings upon entering a new environment i.e. a grocery store, home depot, etc… We then worked a little off-leash and my dog Penelope demonstrated that and some waits and stays.”

Assistance in the Rio Grande Valley and more

This is a message from our exceptionally brilliant and compassionate trainer, Jacqueline (Jackie). Her life’s passion is to help Veterans, and she asked us to post this for all Veterans, especially in the Rio Grande Valley (RGV), if they need help.

I have been a graduate psychologist at the VA down here in the RGV. After working in 3 different VA health care systems, I have seen the great need for Veteran care and have seen both good (actually excellent) and bad ways VAs are run and treatment is provided. It is with an EXTREMELY saddened heart that I can no longer allow myself to provide a lower level of care to Veterans than what they deserve, nor be forced into functioning in a treatment setting that is providing unethical care.

I LOVE my work with Veterans and see such a huge need for this to continue, but as I leave, I also see several other amazing psychologists leaving as well due to the same challenges. I continue to see a need for Behavioral Health Care in the Rio Grande Valley, with Veterans and Civilians alike. After 11 years of schooling and 7 years providing Behavioral Health (BH) Services, I was completing my licensure requirements as a psychologist to provide the highest and most comprehensive options out there, however, despite the need for services in the RGV, I ran into several dead ends for finishing this last piece. However, I am willing to put my own final step on hold to help two communities (Veterans and anyone in the RGV) in need of BH services.

I hold a Masters Level License in the State of Texas that allows me to practice independently (but with some restrictions from what I would have had with my psychologist license and obviously at about 1/3-1/4 of the pay). I am hoping to make some things come together over the next month or two (and will probably be open to picking up random general labor work as my student loans have gone into effect and I incurred debt moving from Idaho to here), but am hoping to offer TeleHealth (similar to Skyping but in a much more secure system) and/or in home therapy/animal assisted-therapy services here in the RGV at hopefully a fraction of the cost of some other places (most likely on an income based sliding scale fee basis) since I will not be accepting insurance and I am wanting to reach a larger population of those in need.

That being said, minus the in-home piece, I am able to offer this TeleHealth service within the scope of my practice anywhere in the state of Texas. I am most wanting to reach Veterans as I know for many, wait times between treatment sessions is 2-3 months in several facilities throughout the state. However, I am also really wanting to service Civilians in the RGV and throughout Texas. I am NOT bilingual unfortunately, but have a considerable amount of understanding of the RGV culture, the Hispanic Culture, and the Texas Hispanic Culture.

For those of you who may know of people who may be able to benefit from this, please feel free to contact me. I will gladly share my extensive training and treatment experience with anyone who requests this, and am hoping to start this as an option for the community within the next two months.

Please contact me at: Jacqueline Kappelman

Kathy and Olla

From our trainer, Andrew, who had two sessions with Kathy, who suffers from PTSD and anxiety, and her SDIT, Olla:

During this session, Kathy expressed to me that Olla has been having focusing issues. So, for the first part of the session, we did warm up exercises to get Olla’s energy a little spent. Next, we worked on heeling, and our basic obedience. Then we worked on some passive attention; allowing Olla to look at other things and rewarding her for returning her focus to Kathy. We then worked on engagement and more behavior conditioning . We wrapped up our session practicing a lot of “leave it” and obedience, including “watch me”s.

At our next session, we worked on more complicated forms of the warm ups, and then I introduced them to the reorienting exercises. Then we had Olla rest in the park for a few minutes. After a short reprieve, we continued with heeling and focus sessions and then went back inside to practice “find your place” and then some basic obedience. I brought my dog Penelope as both of them get along famously. They got to play a little in the end as a reward for performing beautifully… Olla is progressing slowly but surely!

Elizabeth and Zoe

I am SO happy to report that our dear, beautiful Zoe, who was found on the streets and saved by two wonderful women in the neighborhood, has found her perfect forever home with client Elizabeth. Elizabeth was diagnosed with PTSD and anxiety since the age of 14. She also suffers from sleep disturbances and sleep walking at times when she is alone and disturbed before sleeping. Despite this, she has managed to work and go back to school now in the last year. She does not get to go out much due to general anxiety and fear.

Well, when Elizabeth met Zoe, the bond was instant!! Elizabeth came prepared for the first meet and greet with all the supplies needed as mentioned in the training manual. Kelly and Lana, the two women who saved Zoe, visited Elizabeth for the first four days with Zoe for hours at a time to make the transition to a new home easier on Zoe. Zoe just loves Elizabeth!!

Zoe already alerts to Elizabeth when she starts sleepwalking by nipping at her heels to wake her up. I went to Elizabeth’s workplace, where she is a supervisor in a company that has large cubicles. Elizabeth brought a blanket for Zoe, chew toys to keep her occupied, and made sure to take Zoe out for potty breaks as often as possible. Elizabeth’s boss and all the employees completely welcomed Zoe, and Zoe’s “performance” at the workplace is stellar. Elizabeth’s anxiety has already decreased tremendously with Zoe in her life. Elizabeth’s boyfriend, who lives in Laredo but comes up as often as possible, and her entire family have been completely supportive of Elizabeth’s decision to have a Service Dog.

We will begin training in other public places next week.

Laurie

Yvette busts with pride

From our trainer, Cherry Jenkins, who is working with Yvette and her SDIT, Shadow. Yvette suffers from severe anxiety and depression. This was their second session.

“Had a great session with Yvette and her Service Dog in Training Shadow. When we met the first time, Shadow was completely raw. Yvette rescued him from the shelter in San Antonio. The first time we met, I showed her how to get Shadow to sit, stay, and wait. I gave her that as homework, and told her the next time we meet I’d like to see some progress. The holidays came and we took a break, so when I saw Yvette and Shadow again today I was unsure what to expect; I was beyond impressed!!

Yvette had worked harder than I could have imagined, and Shadow performed all his sits and stays in Home Depot like a professional team!!! Even with passers by and buzzing fork lifts he stayed focused on Yvette!

Yvette busted with pride when I told her how well she had done and that she should be totally proud of herself! She gave me a huge smile and said I had made her feel great!.. I told her it wasn’t me that did the training, it was HER and she did it all! She smiled even wider!

Shadow makes her feel comforted and secure in public and one of the three tasks is to “watch her” carefully, focusing on her so that she knows he’s right by her side – which he does perfectly. I see a great future for Yvette and Shadow!