Category Archives: Military

Training ‘Dallas’

What a truly AWESOME session with Wounded Warrior, William, who suffers with PTSD, and his incredible 9 month old “puppy”, Dallas! Dallas, an English Mastiff, has surpassed all expectations since the first time I met him, but this second outing at Walmart showed me just how INCREDIBLE a trainer his dad, William is!! Dallas knows all the basics – sit, down, sit/stay, down/stay, leave it, heel, load, unload, perfect heel, dropped leash walking, loves every child and adult he gently meets, and gets along with big, little, barking, or quiet dogs! I was literally in shock at our last session. While doing the usual things, I noticed William putting Dallas into automatic “covers”. I said, “We haven’t even taught you both that?!” William just grinned and said, “I’ve been doing my homework!” That’s an understatement! Not only can Dallas do covers from the front and sides (we will see about the back cover next time, but I’m sure it will be done before I even meet them again knowing William’s intelligence and diligence”). Dallas even stayed in a stay with William disappearing from view and only hearing his voice. He didn’t move a muscle. And he does it all without treats – even though we sneak them in sometimes. Dallas’ head and throat are so big he tends to spit out the training treats as if to say “Give me something bigger, dang it!” William is definitely getting more comfortable in public, as Dallas is consistently drawing attention everywhere he goes. He gets big hugs from little children, looks of awe from adults, and William is much more prepared for this amount of attention and is getting so much more comfortable interacting with others and explaining about Service Dogs. I tried everything I could to distract Dallas – even getting in a motorized scooter at Walmart and walking next to them to see if it fazed Dallas. I mean – I was RIGHT next to them – and Dallas just looked at it strangely a few times, but then was completely comfortable with it. Created loud noises were nothing to Dallas. I did manage to find ONE thing that challenged this amazing dog – finally!! A HULA HOOP!!! Dallas was a little “spooked” by it at first, so I twirled it all around him (probably making William feel awkward – he’s so kind and patient, though – what a champ) – and finally, we succeeded at Dallas decided to wear the hula hoop himself.

The only thing William and I talked about regarding any possible “issues” with Dallas were how to train when William is out in public with Dallas and William’s wife. We talked about how Dallas has to always take commands from William only when out in public, and Dallas’ watch me’s need to be consistently on William. William said that sometimes, Dallas will focus a bit more on his wife than on William when out, so our next outing will be training with the both of them.

I LOVE THIS DOG, AND I AM BLOWN AWAY BY WILLIAM’S TRAINING INSTINCTS!!!!

Scott met Milo

What a bittersweet day for Wounded Warrior, Scott, and Audrey and Nathan Maurer! Scott met Milo in person for the first time at Laurel Ridge last Saturday, after almost a month of waiting for him to be his new SDIT!! Audrey and Nathan, Milo’s former owners, were there to witness the meeting – and just as we expected, it was love at first sight for Scott, who had been waiting for so long to meet his new battle buddy! Scott had already studied the training manual and knew the commands inside out – and Milo knows them, too – thanks to the amazing work done by Audrey and Nathan! They just knew how special Milo was and felt he was destined for higher things. Their compassion and selflessness defies belief. On Tuesday, we all met at Petsmart – Scott drove down from Austin (where he will be training with our SDE trainer) – and Nathan came with Milo. It was so hard for Nathan and Audrey – they shed tears of sadness but also of joy knowing that they were giving someone else a new lease on life. After Nathan said his goodbyes to Milo, Scott and I shopped in Petsmart and got all the goodies Milo needs – his favorite food, training treats, a training collar, a reflective 4 inch Kong leash and collar (red, of course!), bowls, some toys, and the Maurers gave Scott Milo’s bed – a wonderful thing to use as a transition object to help with any separation anxiety. Milo was SO perfectly behaved in Petsmart – Scott was able to get him to sit, down, heel, stay, watch me, leave it, load and unload, and do meet and greets with other dogs and people without a hitch! Words cannot express how much this beautiful exchange means. On her FB site, Audrey wrote, “Sweet baby Milo is moving on to bigger and better things. He will start training as a Service Dog today. Although we will miss him terribly, we know this is the perfect thing for him. Of course we celebrated Milo with a hamburger from McDonalds, his favorite!” Of course, Scott was like a kid in a candy store – he couldn’t stop hugging and giving Milo hugs and rubs and praise – such joy!!!!! We can’t wait to see their beautiful future unfold! Scott posted a picture of Milo on FB, with the caption, “Probably the best thing that has ever happened to me.” Scott is in uniform on the right.

 

Check up with Maggie and Christopher

From our trainer, Beverly, who is keeping up with Wounded Warrior, Christopher, who suffers from PTSD, and his SD, Maggie.

“We reviewed Maggie’s basic skills since it has been a few months since she passed her PAT and Maggie did great. The bond between Maggie and Christopher is very apparent. She watches him in everything she does and follows his movements. Although she moves slowly (her normal demeanor is very laid back), Christopher says she can get playful at home; she is just not the excitable type. With the birth of their new baby (Piper Willis) last month, Maggie has done a fantastic job adapting to the new addition! Christopher wanted to work on “cover” for his upcoming trip to KS for a VA appointment. He says Maggie does very well at the airport and on the plane, except for take-off when she shows some anxiety and restlessness, but settles once the plane is in the air.

We practiced both front and back cover, as well as having her sit between his legs and look out when he is seated. Maggie picked up the skill fairly quickly and Christopher said he would be practicing with her daily until the trip.”

CONGRATULATIONS TO CHRISTOPHER AND HIS WIFE ON THE BIRTH OF PIPER!!! KEEP UP THE GREAT WORK WITH MAGGIE!

Cassie focusing more on Brian

From trainer Beverly, who is working with Wounded Warrior Brian, and his SDIT, Cassie! Brian is currently staying at the Fisher House while he receives medical treatment for PTSD and other issues.

“At this session, we worked on Cassie focusing more on Brian, amid distractions (squirrels, people, cars, etc.) Brian has been working on her with “down” and she is doing well. We did work on “place” to have her sit between his legs facing out whenever he’s sitting down in an area in which he feels anxious. Additionally, we worked on more of “watch me” and teaching her to pay attention to Brian even when she wants to watch the squirrel. I gave Brian some homework for he and his wife to work on with loading and unloading into the car. This is to get Cassie more comfortable with getting into the vehicle. We also discussed (and demonstrated) beginning to work on having her lay under the table when they eat and how to go about practicing in their quarters. We changed to a light weight prong collar for their walks, for now, to maintain the necessary control until Cassie becomes more adept at focusing on Brian.

Next session, we will be adding some relationship games to increase focus and attention on Brian. Otherwise, he says they are bonded and doing well!”

Cassie sits well and remains with Brian. She is very alert, which we will capitalize on to allow Brian to relax and know she will tell him if there is anything he should be aware of.

5 dogs for 5 Wounded Warriors

We at Service Dog Express have had a quite eventful and absolutely fulfilling experience the past two Saturdays! It started over a month ago, when one of our clients with his SD was attending the inpatient Wounded Warrior PTSD clinic at Laurel Ridge Psychiatric Hospital here in San Antonio. So many of the other Wounded Warriors there were astounded by this client’s SD, that we started getting phonecalls from the inpatients asking if they could obtain SDs.

Coordinating it all was extremely difficult, but over two Saturdays we were able to bring together our trainers, various fosters, rescues from In Dog We Trust, and a TON of dogs onto the unit to meet and greet all the potential clients. It was a tremendous success!! I’m sure the front lobby wasn’t too happy with the parade of hair most likely left from all the dogs we brought, but I am SO pleased to say that we matched up 5 dogs with these Wounded Warriors!!!!! It was like a grand opening shopping event!

The most amazing thing was to see how each warrior’s countenance and demeanor changed when the dogs were brought into the unit. Their sad eyes brightened, they were excited, frowns turned to smiles, as they petted and met each of the dogs. Even the staff seemed happier! So, the 5 new adopters will receive their dogs once they are released from the inpatient unit – all papers were signed – and we will train with them once they are released.

I wish I could have taken pictures, but it is against Laurel Ridge policy. Thank you to everyone who participated in these monumental days – and five new dogs now will have forever homes!!!!!

UPDATE 10 AUG:

Regarding the post above about Laurel Ridge. Those of you who posted such incredibly negative postings were uninformed and unaware of how this process worked. I will not waste my time justifying your hatred, I will only present the facts so you can be a little bit more “educated” about how this process worked.

We were sent client submission forms from several of these Wounded Warriors who are in the TRANSITION unit at Laurel Ridge. The DOCTORS at Laurel Ridge who observed what a difference the SD, Sassy, had made with this one Wounded Warrior wrote PRESCRIPTIONS for these select Wounded Warriors for a Service Dog based upon what they observed in the healing process that took place between Sassy and his owner. They INVITED us to come. We did not initiate this. The warriors met the dogs on two separate occasions – which took hours and hours of work on behalf of our fosters, trainers, and the staff at Laurel Ridge. NONE of these inpatients received dogs while still inpatients. They were prescribed the dogs as part of the HEALING process when they are eventually released back into the civilian world. EVERY single dog that was chosen by a Wounded Warrior, again, with the ADVICE of their doctor or caseworker will not be receiving the dog until they are back home. Each Wounded Warrior who has chosen a dog has also been assigned a TRAINER from Service Dog Express to follow-up with them on training and helping them reintegrate into society just as we do any other Wounded Warrior who comes to us seeking the healing aid of a Service Dog. I don’t know where this term “contract” came up that many of you are referring to – the warriors simply chose a dog that they spent several hours with accompanied by a trainer to see if it were a good fit – and if they decided, again, along with their doctors or caseworkers that the match was well made, the ADOPTION papers were signed so that each warrior was properly matched with their dog. In addition, all dogs, no matter how far along in their Service Dog training they were (ALL now basic commands), were DONATED to these Wounded Warriors. No “money” was made off of this for any of us. We all did this out of the goodness of our hearts and because we, again, were INVITED by Laurel Ridge. In fact, we have been invited back AGAIN to work with some more Wounded Warriors in the female unit who will be transitioning back into civilian life because the DOCTORS and CASEWORKERS were so impressed with the high caliber of dogs we brought and how carefully we assessed each warrior and the dog they chose – again – ALL GIVEN PRESCRIPTIONS BY THEIR PHYSICIANS OR CASEWORKERS for this incredible experience to heal with a Service Dog by their sides. And I am NOT going to delete and ban all you naysayers until you have had a chance to read this – because you have ALL missed the point. What we have done at Service Dog Express by helping these Wounded Warriors is given them hope and joy – if you had been there to see the way their faces lighted up when they realized they could benefit from a Service Dog – the literal tears of joy – you would all be saying the exact OPPOSITE of what you posted and “shared”. These Service Dogs will, as always, be part of the healing process for these men and women who are now going back home, many alone, to civilian life – and their spirits have been uplifted by knowing that they will have a “Battle Buddy” by their side. Again, these dogs, who we normally charge adoption fees for because of the amount of training we have put into them, were given to these men and women for FREE. Maybe you all should be looking at the fact that more lives will be SAVED because of what we did – it was in all respects a labor of love for all of us involved – instead of focusing on the ridiculous comments that imply we did this to “make money” or to “prey on vulnerable people”. If you have issue with this, ask the doctors and caseworkers who finally thought “out of the box” and realized by actually SEEING the healing power of these dogs – and prescribed them for our amazing warriors to help them in their new lives. So, from what has been written below, it seems that everyone who posted such vulgar and uninformed posts would rather see our valiant men and women rely on drugs and get shoved out into the world back into loneliness and reliance upon drugs and other unhealthy methods to “cope” instead of knowing they will have a highly trained and continuously trained Service Dog to be by their sides. All I can say is shame on you. You care more about what you “think” Service Dog Express cares about – money, publicity, etc., than actually what we DO care about – and that is enhancing the lives of all of those who can benefit from a Service Dog. Shame on you.

Wounded Warrior Brian and SDIT Cassie

An update from trainer Beverly, who is working with Wounded Warrior Brian and his SDIT, Cassie!

” Part 1: Since Brian and his wife are staying at the Fisher House on base to treat his medical issues, we met at the park near SAMMC to work on basic skills. Brian had been spending a lot of time with Cassie for bonding purposes, and they have become very close! Cassie is doing well with “sit”, “down”, and “heel”. We practiced “watch me” and, while she knew what she needed to do, distractions (squirrels and the occasional runner) interrupted her focus a little more than usual. Brian and Cassie will continue to bond and work on these basic skills, especially “leave it” and “watch me”.

Part 2: We tried introducing Cassie properly to another SDIT, who also needs a bit of work on socialization skills, but they’re both young and fed off each other’s energy too much; so we will try introductions with an older, more “seasoned” dog to reassure both dogs and build their confidence, while also teaching Cassie to reign in some of her excitement. We will also be trying the Adaptil DAP collar for calming.

Brian will continue to work on Cassie’s basics and building their bond through more touch and vocal reassurance. Next session, we will work more on “down” and “stay.”

Great Self-Training…DUDE!

A lovely update from trainer April, who started working with Mike, a Wounded Warrior who suffers from anxiety, depression, and possibly PTSD, and his SDIT, “Dude”! Yes, that’s the dog’s awesome name – “Dude”!!!

“I had a wonderful first meeting and training with handler Mike and his super German Shepherd, “DUDE”. Mike has already taught Dude a lot of basic obedience. I was very impressed. Dude can sit, stay, down, come, leave it, wait, etc. We worked on the proper way to load and unload in a vehicle. We went over what is needed to pass the PAT test and what Mike and Dude can expect in our training together. I answered basic questions Mike had about Service Dogs and I was able to see were this team is in training and what is needed to complete the training. We walked up and down the side walk in a good heel. We stopped every so many steps and did a “sit” and “watch me”, and then continued on. Dude is a true GSD. Dude LOVES to work and please Mike. Dude has a favorite sitting spot on the couch with Mike. Actually, Dude sits ON Mike when he lays on the couch. Dude is toy motivated and treat motivated, so that makes it nice also.

I am really excited to be working with this team. It won’t take long for Mike and Dude to get ready to pass the PAT test. This team is already to start their in-public training. We are going to start out at a Petsmart and get used to the noises, smells and distractions and see how Dude is with other dogs. Then, we will move down to Target to see how this team does in a store.”

GREAT SELF-TRAINING, MIKE AND DUDE! WHAT A WONDERFUL BOND YOU TWO SHARE!

Update on Wounded Warrior DJ

An update from our trainer, Beverly, who is working with Wounded Warrior DJ, who suffers from PTSD, and SDIT, Tabitha!

“Part 1: Tabitha was able to stay seated to “greet” me without getting overly excited and jumping up for much longer than during previous sessions! We are working on her socializing skills with other dogs, as she tends to get very excited, so at our next session, we will have her meet an older, mellow dog, to build Tabitha’s confidence and teach her proper social skills. DJ is a bit hesitant to take her out with her vest due until she starts to become more comfortable with new dogs and people and stays calmer.

I also took the suggestion from Laurie at SDE to purchase the Adaptil DAP (Dog Appeasing Pheromone) collar for Tabitha to wear at all times. Dog Appeasing Pheromone (DAP) is a chemical developed to calm dogs suffering from separation anxiety disorder, astraphobia (fear of thunder and lightning), fear of fireworks, or those with excessive barking problems. The chemical is a synthetic analogue of a hormone produced by nursing canine mothers that promotes calm and secure behavior and in establishes a bond with the mother. It is absolutely safe, and also comes in a spray form for your dog’s bed and vest, or as a plug-in diffuser. It has come highly recommended by many veterinarians, and can be purchased at amazon – http://www.amazon.com/Adaptil-Appeasing-Pheromone-Collar-Medium/dp/B000HPVH78. Laurie has seen it work wonders on hyperactive, nervous dogs.

Part 2: After Tabitha had worn herself out a bit, she did very well with her “down/stay” and meet and greets with new people. Her energy level, though high, certainly workable, so we will be working on teaching her “self-control” and getting her to engage more with DJ.

We also worked on “leave it” games and “touch” to help her engage in her training and focus on DJ more intently. Tabitha already has a solid “sit”, “down”, “sit/stay”, “heel”, “leave it”, and “watch me”.

We are planning for a weekend intensive session to get Tabitha to a place where DJ feels more comfortable taking her out in public more! Laurie also suggested that DJ reminds himself that the vest gives a dog a sense of security, much like the concept behind the “Thunder Shirt”, available at any pet store – so, if he does not feel comfortable taking her out yet in a vest, he could benefit from getting Tabitha a Thunder Shirt to wear to help her get used to that secure feeling.

William and Dallas Were Amazing!

What a WONDERFUL first public session for William, an active duty Wounded Warrior, and his gorgeous dog, Dallas!!  William was a medic for 16 years, and suffers from PTSD as a result.  However, he has chosen to continue working teaching other medics from his vast experience and knowledge base!  What courage and loyalty!  Yes, explaining what he saw in battle is difficult for him when he is teaching, but those he teaches get the extra benefit of being with someone who was actually there.  Sometimes, William has to take some pretty deep breaths talking about his difficult experiences to his men – he pretty much relives those experiences every day.  There is little time for healing when you’re still exposed to the battle wounds every day.  His schedule is erratic, and each day he has to wake up at different times, as early as 4, work long shifts, and the next day, his schedule might be totally different.  Of course, this also affects his natural sleep cycle, giving his mind little respite from having the chance to fight of night terrors.  So this is a particularly interesting challenge – training a Service Dog while the handler is still active duty.  William does an exceptional job at work, but when he comes home, he is plagued by the same PTSD that other Wounded Warriors suffer – fear of crowded places, anxiety with strangers around, loud noises, etc., and this frustrates him.  His beautiful family explained that his frustration often makes him depressed or angry, and keeps him from doing things with the family outside the home.  Well, from what I saw on our first public outing, I don’t think it’s going to be long until he, SDIT Dallas, and William’s family will be out enjoying the world together again!

Of course, I was so excited to see Dallas, as he is a mere 9 month-old Mastiff, now one of my all-time favorite breeds, and is as big as a small horse!  Dallas is full of nothing but gentleness, love, and is smart as a whip.  Seriously – you tell this dog something once, and he LEARNS it.  His eye contact is amazing.  So when I arrived at William’s house, at about the most busy time for a Petsmart visit, I knew William would be a little nervous – but off we went!!

WILLIAM AND DALLAS WERE AMAZING!!!!!  Words can’t even describe how exceptional both of them were at Petsmart – with dogs everywhere, people in awe of Dallas’ beauty crowding around, and strangers approaching us at every turn asking about Dallas’ breed.  We DID manage to find plenty of time to do serious training in quite spots, and spent a long time there, but it was worth it. I had to ask William a few times if he was doing OK, because the amount of attention they received was unbelievable.  There was a woman who worked for dog food company that I have seen at many Petsmarts, and although very friendly, she didn’t quite get the concept of Service Dog training.  For example, she would follow us around  asking if she could watch the training, and we would allow a little bit, but then I would say “Now, we REALLY have to focus on this part, so we will need total privacy”.  She was very kind.  Then, at one point, we turned the corner and there were literally about 6 adults and maybe 8 children that she had “gathered” together to see if we could “educate them” about Service Dogs!!  The look on William’s face was like he had seen a ghost!  So I asked William if he wanted to do this – after all – here we were facing one of his greatest anxiety-provokers – but like the champ he is, he said he might as well start learning!!!

So I talked to the “audience” about how Service Dogs work, how they are very highly-trained dogs, and that anytime you see someone with a dog in a vest like Dallas’, be sure to READ if the vest says “Please ask to pet me” or “Do not pet”.  The children asked, “What does Dallas do for you, sir?”, and I looked at William and asked if he wanted me to answer or if he wanted to answer.  He was taken a bit off guard, so I told the children that Dallas helps his dad with “special medical tasks”.  Then, of course, they all asked, one by one (even the parents), “May we please pet your dog?”  William said yes, and one-by-one, with me making sure they knew to always pet a new dog UNDER the chin, they stepped up and did just that – giggling, loving it, and the parents did the same – in awe of how Dallas was so gentle and stayed in a “sit” position the whole time.  It really was beautiful, and I think William felt very proud – not just of Dallas, but of himself.  I know I was.

Quite training was flawless.  Dallas knows “sit”, “down”, a perfect “heel”, “watch me”, “sit/stay”, “down/stay”, “wait” before entering doors (had to remind William of that), “controlled load and unload”, and even did natural “covers”.  Dallas had no startle response whatsoever to created distractions, and could stay in a “heel” when William dropped the leash.  Dallas did several meet and greets with tiny, barking dogs and big barking dogs, and Dallas just stood there and did his sniffing and carried on.  It was truly remarkable.  I showed William several techniques for carrying out these commands, first doing them myself, and then having William do them.  William learned very easily.  I think he felt a bit unsure that Dallas would perform for him as well as he did with me, but Dallas proved him wrong!!

When we were done, I congratulated William profusely, and asked him when was the last time he had spent that much time (about 2 hours) in a crowded public setting.  He shook his head and said, “I couldn’t even tell you”.  I made sure he realized what a true triumph he had just accomplished – and to focus on that every time he started to feel depressed between sessions – that he CAN do it, and he has the most wonderful, beautiful, slobbery companion at his side that will continue to help him achieve more and more!!!

Sonya and SDIT, Rottweiler Princess

From trainer Beverly, who is working with Sonya and SDIT, Rottweiler Princess. Sonya, a Wounded Warrior, suffers from PTSD, Fibromyalgia, Depression, and stability issues.

“Sonya, Princess and I really worked on engaging Princess to “Want” to train and get excited about the sessions. Using high value (good smelling hot dogs) and the “touch” game to keep engaging her when she started losing interest, we had a great session! We started with a short walk and had Princess “sit” at each shady spot to begin making it her “habit” that when Sonya stops, Princess automatically “sits”. Princess heels beautifully.

Next, we went inside and learned the “leave it” game, “watch me” and “touch”. Princess was excited and remained engaged for the full hour (a first for us with her.) Princess caught on very quickly and really seemed to enjoy the games and engaging with Sonya (who also enjoyed the games.)

They will continue the “sit” ritual on each of her walks and playing the “leave it” game (with increasing temptation), “watch me”, and “touch” to keep Princess engaged and excited about her sessions and time with Sonya.”

YEP, IT’S WORK BEING A WORKING DOG, PRINCESS, BUT YOU CAN DO IT WITH SONYA, BEVERLY, AND HOT DOGS BY YOUR SIDE!