Category Archives: PTSD

CONGRATS TO WOUNDED WARRIOR TRACY AND SD DAISY!!

Service Dog Express's photo.

CONGRATULATIONS TO WOUNDED WARRIOR (Air Force) TRACY AND HER NOW SERVICE DOG, “DAISY”!! THEY PASSED THEIR PUBLIC ACCESS TEST (PAT).

San Antonio trainer Sue tested Tracy and her Great Pyrenees, “Daisy”. Tracy suffers from agoraphobia, anxiety, depression, mobility issues, panic attacks, PTSD, and night terrors.

Tracy needs Daisy to be able to accompany her in public and to be able to go to stores where she would freeze up when walking in. Daisy was also trained to wake Tracy up every morning for work when her husband was TDY for six weeks. Daisy naturally helps with ‘reduction of hyper-vigilance through teamwork’. Bottom line is that Daisy makes Tracy feel safe.

SCORING OF THE PUBLIC ACCESS CERTIFICATION TEST
Always=All the time
Mostly=Most of the time (more than half of time)
Sometimes=Some of the time (half or less of the time)
Never=Never demonstrated the skill
The team must score all ‘Always’ or’ Mostly’ ’ responses on the A-M-S-N parts of the test.
The team must score at least 80% “YES” answers on the “YES” “NO” portion of the test.
All questions marked by an asterisk (*) must be answered by a “YES” response.

CONTROLLED UNLOAD OUT OF VEHICLE:

Daisy did not try to leave vehicle until given release command.

Daisy waited in the vehicle until released.* Yes
Daisy waited outside the vehicle under control. Yes
Daisy remained under control while another dog was walked. Yes

APPROACHING THE BUILDING:

Relative heel position, not straining or forging.

Daisy stayed in relative heel position. Always
Daisy was calm around traffic.* Yes
Daisy stopped when Tracy came to a halt. Always

CONTROLLED ENTRY THROUGH A DOORWAY

Daisy waited quietly at the door until commanded to enter.* Yes
Daisy waited on the inside until able to return to heel position.*

HEELING THROUGH THE BUILDING

Daisy was within the prescribed distance of Tracy. Always
Daisy ignored the public, remaining focused on Tracy. Always
Daisy readily adjusted to speed changes. Always
Daisy readily turned corners–did not have to be tugged or jerked to change direction. Always
Daisy readily maneuvered through tight quarters. Always

SIX FOOT RECALL ON LEAD

Daisy responded readily to the recall command–did not stray away, seek attention from others, or trudge slowly.* Yes
Daisy remained under control and focused on Tracy.* Yes
Daisy came within the prescribed distance of Tracy.* Yes
Daisy came directly to Tracy.* Yes

SITS ON COMMAND

Daisy responded promptly to the command to sit. Mostly
Daisy remained under control around food–not trying to get food and not needing repeated corrections.* Yes
Daisy remained composed while the shopping cart passed–did not shy away, show signs of fear, etc.* Yes
Daisy maintained a sit-stay while being petted by a stranger.* Yes

DOWNS ON COMMAND

Daisy responded promptly to the command to down. Mostly
Daisy remained under control around the food–not trying to get food and not needing repeated corrections.* Yes
Daisy remained in control while the child approached – child should not taunt Daisy or be overly dramatic.* Yes

NOISE DISTRACTIONS

If Daisy jumps, turns, or shows a quick startle type reaction, that is fine. Daisy should not show fear, aggression, or continue to be affected by the noise.

Daisy remained composed during the noise distraction.* Yes

RESTAURANT

Daisy is unobtrusive and out of the way of patrons and employees as much as possible.* Yes
Daisy maintained proper behavior, ignoring food and being quiet.* Yes

OFF LEAD

When told to drop the leash, the team maintained control and Tracy got the leash back in position.* Yes

DOG TAKEN BY ANOTHER PERSON

Another person can take Daisy’s leash and Tracy can move away without aggression or undue stress on the part of Daisy.* Yes

CONTROLLED EXIT

Daisy stayed in relative heel position. Always
Daisy was calm around traffic.* Yes
Daisy stopped when Tracy came to a halt. Always

CONTROLLED LOAD INTO VEHICLE

Daisy waited until commanded to enter the vehicle. Yes
Daisy readily entered the vehicle upon command. Yes

TEAM RELATIONSHIP

When Daisy did well, Tracy praised Daisy. Always
Daisy is relaxed, confident, and friendly. Always
Tracy kept Daisy under control. Always
Tracy was prepared with proper working materials and equipment in case of an access confrontation (laws, etc.). Yes

CONGRATS TO RUSSELL AND CHEWIE

A HUGE CONGRATULATIONS TO ARMY WOUNDED WARRIOR RUSSELL AND HIS NOW SERVICE DOG, MALTESE/YORKIE MIX “CHEWIE”!!!! THEY PASSED THEIR PUBLIC ACCESS TEST!!!!!

Russell suffers from PTSD, anger issues, depression, anxiety, and pain management.

Austin trainer Lori writes:

“Russell and Chewie took the Public Access Test at Walmart in Cedar Park, TX. Chewie was just outstanding, and it’s all because of the hard work Russell has put into his training. This team was spot on!

CONTROLLED UNLOAD OUT OF VEHICLE:

Chewie did not try to leave vehicle until given release command.

Chewie waited in the vehicle until released.* Yes
Chewie waited outside the vehicle under control. Yes
Chewie remained under control while another dog was walked. Yes

APPROACHING THE BUILDING:

Relative heel position, not straining or forging.

Chewie stayed in relative heel position. Always
Chewie was calm around traffic.* Yes
Chewie stopped when Russell came to a halt. Always

CONTROLLED ENTRY THROUGH A DOORWAY

Chewie waited quietly at the door until commanded to enter.* Yes
Chewie waited on the inside until able to return to heel position.* Yes

HEELING THROUGH THE BUILDING

Chewie was within the prescribed distance of Russell. Always
Chewie ignored the public, remaining focused on Russell. Always
Chewie readily adjusted to speed changes. Always
Chewie readily turned corners–did not have to be tugged or jerked to change direction. Always
Chewie readily maneuvered through tight quarters. Always

SIX FOOT RECALL ON LEAD

Chewie responded readily to the recall command–did not stray away, seek attention from others, or trudge slowly.* Yes
Chewie remained under control and focused on Russell.* Yes
Chewie came within the prescribed distance of Russell.* Yes
Chewie came directly to Russell.* Yes

SITS ON COMMAND

Chewie responded promptly to the command to sit. Always
Chewie remained under control around food–not trying to get food and not needing repeated corrections.* Yes
Chewie remained composed while the shopping cart passed–did not shy away, show signs of fear, etc.* Yes
Chewie maintained a sit-stay while being petted by a stranger.* Yes

DOWNS ON COMMAND

Chewie responded promptly to the command to down. Always
Chewie remained under control around the food–not trying to get food and not needing repeated corrections.* Yes
Chewie remained in control while the child approached – child should not taunt Chewie or be overly dramatic.* Yes

NOISE DISTRACTIONS

If Chewie jumps, turns, or shows a quick startle type reaction, that is fine. Chewie should not show fear, aggression, or continue to be affected by the noise.

Chewie remained composed during the noise distraction.* Yes

RESTAURANT

Chewie is unobtrusive and out of the way of patrons and employees as much as possible.* Yes
Chewie maintained proper behavior, ignoring food and being quiet.* Yes

OFF LEAD

When told to drop the leash, the team maintained control and Russell got the leash back in position.* Yes

DOG TAKEN BY ANOTHER PERSON

Another person can take Chewie’s leash and Russell can move away without aggression or undue stress on the part of Chewie.* Yes

CONTROLLED EXIT

Chewie stayed in relative heel position. Always
Chewie was calm around traffic.* Yes
Chewie stopped when Russell came to a halt. Always

CONTROLLED LOAD INTO VEHICLE

Chewie waited until commanded to enter the vehicle. Yes
Chewie readily entered the vehicle upon command. Yes

TEAM RELATIONSHIP

When Chewie did well, Russell praised Chewie. Always
Chewie is relaxed, confident, and friendly. Always
Russell kept Chewie under control. Always
Russell was prepared with proper working materials and equipment in case of an access confrontation (laws, etc.). Yes

PASS TEST: Yes – with a score of 100%!!”

Army Wounded Warrior Rosamaria and “Gunnie”.

From our trainer Barbara in Wichita Falls, who had her initial intake and assessment with Army Wounded Warrior Rosamaria and her SDIT, English Bulldog, “Gunnie”. Rosamaria suffers from PTSD, major depressive disorder, chronic anxiety, anger issues, night terrors, and panic attacks.

Barbara writes:

“The first session was at Rosa’s home. I performed an initial intake and assessment of Gunnie as a potential Service Dog.

Environment: I met Rosa and Gunnie at her home on a cool day, 32 degrees with a slight breeze. Rosa lives on the third floor of an apartment complex. Initially, I met Rosa and Gunnie in the parking lot of their apartment complex. Gunnie was walking on a harness and pulling in front of Rosa.

Initial Focus and Demeanor: Gunnie was more interested in me than his surroundings, and gravitated toward me. Gunnie was sometimes distracted by his surroundings, but quickly changed focus. Gunnie makes eye contact voluntarily and holds it for a few moments. Gunnie was relaxed, calm and had high energy.

Touch and Handling: Gunnie allows petting under his chin and is okay with gentle full-body touching. He accepts full-body massage-like pressure. Gunnie is comfortable with mouth handling, stroking, lifting lips to look at teeth, and I could safely put my hand in his mouth. Gunnie did pull away without teeth touching skin.

Response to Distractions: Gunnie did fine with people at a distance and basically ignored them. Rosa shared that Gunnie has alerted to strangers at night, and keeps his eyes on them until they are no longer in sight. Gunnie has no problems with any man, woman, child or other dogs. He does startle to loud noises, but recovers quickly. Gunnie whines at other dogs wanting to play with them. Rosa shared that cats are a definite NO NO for Gunnie. Gunnie goes to PetSmart and has no problems with people, children and dogs.

Trainability: Gunnie is totally food motivated and willingly followed through for sit, stand, down, watch me, heel, and he kept his focus on myself and Rosa, whoever was training.

Final Focus and Demeanor: Gunnie is more comfortable and focused on me especially with treats. Gunnie gave eye contact more easily now while in the home. Gunnie has been walking on a harness.

What extra tasks were worked today? We discussed buying items from Active Dogs through Service Dog Express for a discount, and Rosa stated she had a few items picked out. I encouraged her to send that information to SDE to receive her 18% discount. We also discussed using a prong collar and treats to help Gunnie to learn to heel in the correct position. Rosa stated that he pulled more initially, and was doing better but they haven’t really worked on it recently. Rosa heeled with Gunnie in her apartment with treats and Gunnie stayed with her and in heel position most of the time. We also discussed using one word commands; Rosa hasn’t decided which to use; sit or up.

What improvements were made since last session? Rosa stated Gunnie did not like going into the down position. Gunnie gave wonderful downs for me without hesitations along with treats.

What area(s) need attention? Figure out commands, keep them one word, and use consistently.

What homework was given for the next session? Work on Sit, Stand, Down and add the Stays. Work on correct heel position (Gunnie’s front leg in line with Rosa’s left leg) and don’t forget to play. Practice at least one hour a day.

What a beautiful team – and Gunnie is fantastic!! Rosa would like for Gunnie to help her break her panic attacks and flashbacks and help to calm her. She shared that Gunnie naturally leans on her legs or sits between her legs and leans one way when she is experiencing anxiety. We will work toward helping Rosa and Gunnie fine tune this skill to help Rosa the best way possible.”

Robin’s Training Experience

After an intensive week of many, many hours a day training here in San Antonio after she and Smokey flew in from Philadelphia, combined with her own self-training (she had a previous Service Dog who just passed away), the team passed the Public Access Test!!!

Smokey is a rescued, 3 year-old black Labrador/Shepherd mix.  Robin suffers from complex PTSD and mobility and balance issues.  Robin spent two years in the Israeli Army, and then went on to become a Physician’s Assistant.  Robin’s trainers were Beverli and Laurie .

Laurie was absolutely delighted to see the transformation in both Smokey and Robin’s disposition from the time they arrived until the day they left.  They came as a unit that knew most every “command”, but by the end of the week of training, their bond had increased dramatically and the team dynamic was outstanding!!!!

Please watch this 15 minute video of Robin talking about her experience:

Capone’s Success Story

The animal rescue world is challenging on the best of days. We see the broken and unwanted of the City of San Antonio on a daily basis. One of the most unforgettable of those days was 5 weeks ago, when Capone walked through our door. He was starving, with patches of hair missing, broken teeth, and his ears jagged and cropped…you won’t believe his transformation…read more at  SAPA – San Antonio Pets Alive | Capone’s Story

First session with Wounded Warrior, James

From our trainer, Barbara, who had her first session with Wounded Warrior, James. James does not yet have a dog to work with, but we will help him find one. James was a rescue worker on 9/11 at the Pentagon while in the Army, and suffers from fear of crowds, panic attacks, depression, PTSD, night terrors, and has several triggers – especially anything that is burning reminds him of burning flesh and jet fuel. September is his most difficult month.

Barbara writes:

“Today’s initial intake session took place at James’ apartment in Irving, TX. We reviewed and signed the Service Dog Express contract, reviewed the Service Dog Express training manual, and discussed James’ needs and expectations. We talked about the items which would need to be purchased for the Service Dog and the veterinary care responsibilities.

Although it was difficult for him to talk about, James bravely shared that burning smells triggers the smell of jet fuel and burning flesh from 9/11. James is not able to handle being out in crowds, and this severely affects family outings. He also is triggered being around people of certain ethnicities; not trying to be prejudicial, but after tours in Iraq he constantly has the feeling of people out to kill him. James wants a Service Dog to alert him to his triggers and help him get in a safe spot to help deal with crowds so that he can stay at family outings. He would also like his Service Dog to help him with his night terrors and interrupt them, which would help his sleep. James’ wife is very supportive of James needing and getting a Service Dog. They have also discussed this with their 6 year-old daughter, explaining the difference between when the Service Dog is working and when she could play with the dog.

We discussed locating a dog for James. They have been in contact with a Rescue, “Operation Kindness” and the Irving Animal Shelter. He has also searched the Service Dog Express website to look at the Available Assessed Dogs. He understands the need for having any dog he is interested in needing to be assessed for temperament and trainability for Service Dog work.

We discussed rotating our appointments once a suitable dog is obtained and possibly meeting in Denton – it also depends on weather this time of year. Currently, James is working nights, and hopes to move to the day shift soon. In the meantime, we will begin our search for the best Service Dog for James!”

Meghan and her American Staffordshire Terrier, Precious

From our trainer Austin Maddie, who had her second training session with Meghan and her American Staffordshire Terrier, “Precious”. Meghan suffers from severe anxiety, fibromyalgia, pain management, and PTSD.

Maddie writes:

“Today, at Meghan’s apartment complex sidewalks and the dog park, we worked the whole hour on helping Precious ignore other dogs. I had my partner Allie bring our dog “Chaos” to assist. Allie and Chaos started by walking around far away, and anytime Precious would pull, bark, whine, etc., we would redirect his attention. I instructed Meghan to put a treat at his nose, tell him to sit, and then pull it up to her nose while saying “watch me”. After he mastered it with Chaos far away, we steadily moved closer and closer. 45 minutes later, Allie could walk Chaos in circles around Precious and Meghan and Precious would maintain control and eye contact with Meghan! He did so well!!! We then moved to the dog park to see if he would behave as well off leash… In the dog park (after sniffing and marking everything) he would heel next to Meghan off-leash and pay attention to her. I believe in an unfamiliar place, he would do even better, as the dog park is his usual playtime space.

Precious did so amazing ignoring Chaos today! Last session, we were outside working and another dog came by, and Precious was completely out of control. So much improvement was made this session; Precious is an incredibly smart dog.

For homework, Meghan is supposed to practice the “sit” and “watch me” anytime they are outside walking around. Next session, we are going to the Boardwalk to practice in a busier place with more dogs.”

Paul and his SDIT Jill

From our Austin trainer Maddie, who had her second session with Paul and his SDIT, American Staffordshire Terrier Mix, “Jill”. Paul has had epilepsy that started when he was 21. He had no prior history of seizures. He continues to have seizures despite changing medicines and upping the dosages. Consequently, he’s always worried that he will have a seizure and has developed anxiety, PTSD, and depression. He has no physical limitations other than not driving due to epilepsy.

Maddie writes:

“Today was my first meeting with Paul at his home after he adopted Jill 2 weeks ago, giving them time to bond. It went wonderfully! Jill can already “sit”, “down”, “stay”, “load and unload out of a vehicle in a controlled manner”, “heels” well slightly behind Paul and never pulls, doesn’t have a prey drive or any desire to pull Paul to meet strange dogs, she “waits” and follows Paul through doors, loves kids and adults, and was perfectly fine when I had her leash as well. That is well over half the Public Access Test! However, we have to work on her “coming” when called. Paul and I think she has a history of abuse before being rescued… this is because she loves to give kisses and snuggle, but if you stand up and walk toward her or call her while standing she does not want to come. However, if you are sitting on the floor, she comes perfectly. We think that the standing person (being so much bigger than her) makes her scared. She also is frightened by loud, unexpected noises, but recovers quickly. We spent the whole session figuring out what her comfort zone was in relation to coming when called.

The only things to work on for the PAT are: “coming” when called, “leaving” food that is dropped, and continuing to “heel” when Paul drops the leash.

I noticed immediately that Jill seemed much less skittish than when she was first adopted from the shelter, and was very comfortable in her new home. Paul also took Jill to meet his family and their dogs. He said at the first meeting, she was overwhelmed and a bit intimidated by his parents’ Great Dane. But after getting to spend time together, they have become great friends! Jill has decided the Dane’s orthopedic bed is her own! And they love to play together in the yard. On top of this, last week Jill accompanied Paul to his office out of the house, and she was a gem the whole trip. Great job Jillybean!”

Paul’s homework is to work hard on having Jill “come” when called. He will start by calling her while sitting on the floor, then his knees, then sitting on the couch, then standing. Hopefully, with this slow change, she will begin to see she can trust him not to hurt her. She loves to snuggle with him so I know she loves her knew dad, she is just too nervous because of past experiences.”

Wounded Warrior Marsha and Charlie

From our trainer Terry, in El Paso, who had his third training session Wounded Warrior Marsha and her SDIT, German Shepherd “Charlie”! Marsha suffers from PTSD, fibromyalgia, and mobility issues.

Terry writes:

“Today’s session was Marsha and Charlie’s first exposure to the shopping mall. It was exciting and interesting to see both Marsha & Charlie’s reaction to the people and movement within a congested mall setting!! Both parties did well on their first outing. As expected, Marsha and Charlie were a little anxious at the beginning. But after a lot of walking, talking, shopping, and exposure to different settings within numerous stores, they both calmed down and took things in stride. We also made a quick pass through the food court! Charlie was curious for sure, but was not overly distracted! Good job!

Marsha has had a number of back surgeries, which greatly hinder her mobility and motor skills. She performed marvelously through this exercise. What a trooper!

CONGRATULATIONS TO HEIDI AND SERVICE DOG BRYNN

CONGRATULATIONS TO HEIDI AND HER NOW SERVICE DOG, Labrador/German Shepherd mix, BRYNN!!! THEY PASSED THEIR PUBLIC ACCESS TEST!!!!

Our trainer, Sue, has been working with Heidi, who suffers from anxiety attacks, crowd anxiety, dissociation in public and in times of high stress/PTSD exacerbation, memory deficits resulting in difficulty maintaining medication schedule, and depression symptoms.

Sue writes:

Brynn passed every part of the Public Access Test – just had a little bit of difficulty doing quick turns – but soon adjusted.

We had another training session after the test when Heidi returned from her vacation to address a little bit of pulling issues at Costco. We tried the Head Halter in to try to curb Brynn’s pulling as the Martingale did not work well and a prong collar worked sometimes but needed to be replaced with a different tool. The Head Halter worked automatically! At Costco, I showed Heidi how to work on finding store anchors and safe zones to calm Heidi down from perceived threats and increased anxieties due to triggers. I showed Heidi how to use Brynn as a buffer by automatically placing Brynn in a cover between other humans or carts at places like checkout aisle intersections, and for Heidi and Brynn to be more alert to humans that are coming from right or left side, so that the client can also try to take routes without human traffic.

As homework, we also discussed new exercises to try for 3 weeks to have Brynn start reminding Heidi to take her medications. We also discussed starting using non-verbal (hand gestures) to train Brynn to do instant “covers”, in a heel position from the front, back, and sides.

Brynn no longer pulls on the leash! Heidi can go shopping at Costco in short sessions now that she knows how to find her anchors and safe zones. Brynn did awesome on the vacation with family and horses!