Category Archives: San Antonio

Denise and Sandy

From our wonderful trainer, Brenda, who is working with Denise. Denise is a Vietnam Era Veteran with PTSD due to MST while on active duty. She also got hurt in basic training, which over the years led to her being in a wheelchair. She can walk and stand for short periods, but not much more.

“Denise, her SDIT, Sandy and I spent the first half of the session with Denise showing me all the things they had been practicing since our last session. Sandy is now doing exceptional at “sit”, “down”, “sitting back up from down position”, and “watch me with verbal and hand commands and without treats”; “waiting” for her treat when she does get one; she is “heeling” perfectly either next to Denise or just in front of her wheelchair. Sandy is now much better when she sees a dog or cat – no longer barking, and Denise can get Sandy’s focus back easier. I gave her some suggestions to fine tune her training even more. Denise needs Sandy to be able to go on the bus with her, so to prepare for that, we practiced with my wheelchair-accessible van. I was inside, lowered the ramp so Sandy would know to “sit/stay” while it’s lowered and get used to the sound, and then Denise would give her the command to “load”. She caught on quickly, so we will go on the bus the next session.

At the next session, we worked on public and bus training. This was Sandy’s first time on a bus and in the store. Sandy waited patiently for the ramp to come down and wasn’t bothered by it! I entered/exited the bus, first backwards to help coax her while Denise told Sandy to unload. She was very nervous and unsure the first time, but did much better on the return trip. She laid down and was perfect on the ride! At HEB, Sandy and Denise entered perfectly. At first, Sandy was a little distracted by the people and smells, but by the time we left, she wasn’t paying much attention to anyone or the food. She mostly stayed where she was supposed to and will do better navigating as she learns “left and right”. Denise is starting to work on that with her.

I dropped something loudly while I was rolling behind them to create a distraction. Sandy glanced back to see what the noise was, but didn’t stop walking! She was very patient while Denise looked at things and waited in line. I was very impressed for Sandy’s first time in HEB and on the bus! She is quickly catching on to what is expected of her and I anticipate her being even better when we work on it again this weekend. They are such a pleasure to work with!

Amanda and Diezel

From our trainer, Andrew, who is working with Amanda, who suffers from epilepsy and resulting anxiety, and her SDIT, Diezel.

“This session was the first we have had since before Christmas, so Amanda, Diezel and I worked on focus (“watch me”) and passive attention (which teaches a dog to defer to its owner. It works because it incorporates signals that dogs use to communicate about their relative roles in their natural social systems. It works well on when training owners of dominant dogs.

Diezel has issues with focus. So, I went straight for a warmup exercise that I learned from Sophia Yin’s techniques. It consists of the dog and handler on leash facing each other; then the handler, with perfect posture, backs up fast enough so the dog has no chance to hesitate yet slow enough so the dog doesn’t get pulled, and far enough so the dog has a chance to get going without running past the handler and defeating the purpose of the exercise. The dog is then rewarded for sitting directly on front of the handler, then again for remaining seated, then once again for keeping attention on the handler, and once again if the dog looks away for a second and returns attention to the handler.

Service Dog Express's photo.

We then we worked on a “reorienting exercise” where the handler stops at the threshold of any new environment, allowing the dog to go in first. The exercis

e is done in a way to train the dog to reorient its attention to the handler by looking at them as soon as they cross into a new environment. When the dog goes in first, as soon as he turns his head in the direction of the, the handler marks and rewards the dog and continues on with the exercise. Remember that the head turn is what we are marking, not the eye contact. This teaches the dog to use the handler as a land mark instead of getting lost in its surroundings upon entering a new environment i.e. a grocery store, home depot, etc… We then worked a little off-leash and my dog Penelope demonstrated that and some waits and stays.”

Assistance in the Rio Grande Valley and more

This is a message from our exceptionally brilliant and compassionate trainer, Jacqueline (Jackie). Her life’s passion is to help Veterans, and she asked us to post this for all Veterans, especially in the Rio Grande Valley (RGV), if they need help.

I have been a graduate psychologist at the VA down here in the RGV. After working in 3 different VA health care systems, I have seen the great need for Veteran care and have seen both good (actually excellent) and bad ways VAs are run and treatment is provided. It is with an EXTREMELY saddened heart that I can no longer allow myself to provide a lower level of care to Veterans than what they deserve, nor be forced into functioning in a treatment setting that is providing unethical care.

I LOVE my work with Veterans and see such a huge need for this to continue, but as I leave, I also see several other amazing psychologists leaving as well due to the same challenges. I continue to see a need for Behavioral Health Care in the Rio Grande Valley, with Veterans and Civilians alike. After 11 years of schooling and 7 years providing Behavioral Health (BH) Services, I was completing my licensure requirements as a psychologist to provide the highest and most comprehensive options out there, however, despite the need for services in the RGV, I ran into several dead ends for finishing this last piece. However, I am willing to put my own final step on hold to help two communities (Veterans and anyone in the RGV) in need of BH services.

I hold a Masters Level License in the State of Texas that allows me to practice independently (but with some restrictions from what I would have had with my psychologist license and obviously at about 1/3-1/4 of the pay). I am hoping to make some things come together over the next month or two (and will probably be open to picking up random general labor work as my student loans have gone into effect and I incurred debt moving from Idaho to here), but am hoping to offer TeleHealth (similar to Skyping but in a much more secure system) and/or in home therapy/animal assisted-therapy services here in the RGV at hopefully a fraction of the cost of some other places (most likely on an income based sliding scale fee basis) since I will not be accepting insurance and I am wanting to reach a larger population of those in need.

That being said, minus the in-home piece, I am able to offer this TeleHealth service within the scope of my practice anywhere in the state of Texas. I am most wanting to reach Veterans as I know for many, wait times between treatment sessions is 2-3 months in several facilities throughout the state. However, I am also really wanting to service Civilians in the RGV and throughout Texas. I am NOT bilingual unfortunately, but have a considerable amount of understanding of the RGV culture, the Hispanic Culture, and the Texas Hispanic Culture.

For those of you who may know of people who may be able to benefit from this, please feel free to contact me. I will gladly share my extensive training and treatment experience with anyone who requests this, and am hoping to start this as an option for the community within the next two months.

Please contact me at: Jacqueline Kappelman

Kathy and Olla

From our trainer, Andrew, who had two sessions with Kathy, who suffers from PTSD and anxiety, and her SDIT, Olla:

During this session, Kathy expressed to me that Olla has been having focusing issues. So, for the first part of the session, we did warm up exercises to get Olla’s energy a little spent. Next, we worked on heeling, and our basic obedience. Then we worked on some passive attention; allowing Olla to look at other things and rewarding her for returning her focus to Kathy. We then worked on engagement and more behavior conditioning . We wrapped up our session practicing a lot of “leave it” and obedience, including “watch me”s.

At our next session, we worked on more complicated forms of the warm ups, and then I introduced them to the reorienting exercises. Then we had Olla rest in the park for a few minutes. After a short reprieve, we continued with heeling and focus sessions and then went back inside to practice “find your place” and then some basic obedience. I brought my dog Penelope as both of them get along famously. They got to play a little in the end as a reward for performing beautifully… Olla is progressing slowly but surely!

Elizabeth and Zoe

I am SO happy to report that our dear, beautiful Zoe, who was found on the streets and saved by two wonderful women in the neighborhood, has found her perfect forever home with client Elizabeth. Elizabeth was diagnosed with PTSD and anxiety since the age of 14. She also suffers from sleep disturbances and sleep walking at times when she is alone and disturbed before sleeping. Despite this, she has managed to work and go back to school now in the last year. She does not get to go out much due to general anxiety and fear.

Well, when Elizabeth met Zoe, the bond was instant!! Elizabeth came prepared for the first meet and greet with all the supplies needed as mentioned in the training manual. Kelly and Lana, the two women who saved Zoe, visited Elizabeth for the first four days with Zoe for hours at a time to make the transition to a new home easier on Zoe. Zoe just loves Elizabeth!!

Zoe already alerts to Elizabeth when she starts sleepwalking by nipping at her heels to wake her up. I went to Elizabeth’s workplace, where she is a supervisor in a company that has large cubicles. Elizabeth brought a blanket for Zoe, chew toys to keep her occupied, and made sure to take Zoe out for potty breaks as often as possible. Elizabeth’s boss and all the employees completely welcomed Zoe, and Zoe’s “performance” at the workplace is stellar. Elizabeth’s anxiety has already decreased tremendously with Zoe in her life. Elizabeth’s boyfriend, who lives in Laredo but comes up as often as possible, and her entire family have been completely supportive of Elizabeth’s decision to have a Service Dog.

We will begin training in other public places next week.

Laurie

Lindsey has started

From our trainer Jackie, who currently lives in the Rio Grande Valley. She is starting to work with Lindsey, who is a 30 year-old young woman who was diagnosed with Cerebral Palsy and depression. Lindsey does own her own dog, but knows he is not qualified to be a Service Dog. Lindsey has a difficult time getting up off of the couch and getting up off of the floor, if she has fallen. She usually has to get help from her boyfriend or a co- worker if she is at work. She is also very sensitive and uncomfortable having someone behind her or off to her left side. She is looking for a good mobility Service Dog, and one that can help do “covers” from behind and on her left side. Jackie writes:

“Lindsey and I started out with several phone conversations about her particular needs. Lindsey requested a meeting/consultation. We looked at the Available Assessed Dogs, and were considering Tango, but Tango’s foster did not think he would be a good mobility dog. Lindsey needs a tall, sturdy dog for mobility and for her anxiety. I met her other dog, and assessed his interactions with myself and my own SD, Diesel, to determine how he would respond to larger dogs. The response was positive, so I put the word out down here what I was looking for yesterday for her in a Service Dog, and currently have 2 potential dogs that I will follow up with for Lindsey.”

Yvette busts with pride

From our trainer, Cherry Jenkins, who is working with Yvette and her SDIT, Shadow. Yvette suffers from severe anxiety and depression. This was their second session.

“Had a great session with Yvette and her Service Dog in Training Shadow. When we met the first time, Shadow was completely raw. Yvette rescued him from the shelter in San Antonio. The first time we met, I showed her how to get Shadow to sit, stay, and wait. I gave her that as homework, and told her the next time we meet I’d like to see some progress. The holidays came and we took a break, so when I saw Yvette and Shadow again today I was unsure what to expect; I was beyond impressed!!

Yvette had worked harder than I could have imagined, and Shadow performed all his sits and stays in Home Depot like a professional team!!! Even with passers by and buzzing fork lifts he stayed focused on Yvette!

Yvette busted with pride when I told her how well she had done and that she should be totally proud of herself! She gave me a huge smile and said I had made her feel great!.. I told her it wasn’t me that did the training, it was HER and she did it all! She smiled even wider!

Shadow makes her feel comforted and secure in public and one of the three tasks is to “watch her” carefully, focusing on her so that she knows he’s right by her side – which he does perfectly. I see a great future for Yvette and Shadow!

CONGRATULATIONS TO NANCY AND STELLA

CONGRATULATIONS TO NANCY AND STELLA FOR PASSING THEIR PUBLIC ACCESS TEST!!!

From our beloved trainer, Cherry Jenkins:

“What a great day today for Nancy and Stunning Stella – they passed their Public Access Test!

Nancy, who suffers with mobility issues, vertigo, and the resulting anxiety. Nancy has been dedicated to training Stella consistently, and has kept up with her homework between sessions, which really shone through during the test!

Stella is not only stunning, but very well-behaved and well-trained. She did a perfect “down” and “stay” even when a cart with a lady and children came up unexpectedly behind her. Her drop-leash heel was beautiful as seen here in the picture, and she walked perfectly next to Nancy. Stella also kept her position under the restaurant table and was neatly out of the way, where she stayed quietly the whole time.

Stella’s three tasks are an intense “watch me”, which keeps Stella focused on Nancy and her need for complete focus to avoid any mobility mishaps, especially when people want to pet her, “cover”, which gives Nancy a sense of security and balance, and “snuggle” . Nancy is calmed by Stella and feels so much better when she can wrap her arms around her and relax.

Stella and Nancy and trained and worked so very hard, and the results speak for themselves. Nancy was thrilled that they passed and they are now planning a vacation; Nancy, her husband and her now Service Dog Stella! They deserve every bit of it! And oh how much more Nancy will be able to focus on relaxing!!

Vietnam Era Veteran Denise and Sandy

From our trainer, Brenda, who is working with Wounded Warrior, Denise. Denise is a Vietnam Era Veteran with PTSD due to Military Sexual Trauma (MST) while on active duty. Her PTSD was so strong that she has been a Mental Health patient for almost 25 years. This is devastating, as we all knew that those who fought in Vietnam rarely received the treatment they so desperately needed. Denise also got hurt in basic training, which progressed over the years and led to her being in a wheelchair. She can walk and stand for short periods, but not much more. Her SDIT, Sandy, is already very well-trained in obedience – a remarkable and admirable feat for someone who has been through all that Denise has had to endure.

Brenda, also in a wheelchair, had two sessions with Denise and Sandy. She writes:

“At our first session, I went through the initial assessment of Denise’s needs and Sandy’s behavior. We went over all indoor Public Access Test, such as “sit”, “stay”, “down”, “watch me”, etc. I also had Denise show me what she had worked on with Sandy most recently. She “comes” and “sit/stays” extremely well. Sandy is very motivated by treats as well as praise, and caught on quickly to “down.” She will be easy to work with!

At our second session, we went outside to finish going through the outdoor Public Access Commands. Sandy heels well next to the wheelchair, but just needs a bit of refinement. Sandy has a perfectly controlled “load” and “unload” into a vehicle, and maintains very good focus on Denise, ignoring most distractions. However, Denise said that Sandy is very protective of her when other dogs approach, but Denise can get her calm again quite easily. I worked on outside “downs” with her. Denise is going to work on “sit-stay-come” with increasing distances. She is going to start using a cane at times, and I told her I will train Sandy to adjust to this so that Denise doesn’t hurt her back.”

Emmett and SD Daphne

From our delightful client, Emmett, who has SD Daphne! Emmett suffers from PTSD and anxiety. Emmett is so completely in love with Daphne, a pit bull originally saved by Cherry Jenkins and her rescue, In Dog We Trust, from a puppy mill. Daphne is equally in love with Emmett! They make a WONDERFUL pair – and Daphne always knows when Emmett is anxious and immediately responds with comfort.

“Hello Laurie! Just wanted to send you a quick update. Classes started Monday here on campus, and Daphne has been going to all of mine with me. She curls up at my feet under the table if space permits or to the side of my desk. She responds very well to hand signals (i.e. Sit (fist), down (two finger taps on floor), under/in (1 snap and point in any direction)). She is getting better and better at walking in a heel without much direction. She is fully switched over to grain-free food, so she’s not “passing gas” so much. All in all, it’s going great! I will start teaching children as part of my education, and will be bringing Daphne!”