Category Archives: Wounded Warrior

Air Force, Anxiety, Military, Mobility, PTSD, San Antonio, Texas, Veteran, Wounded Warrior

Wounded Warrior Jamie and SDiT Zulu

Laurie had the AMAZINGLY distinct pleasure of meeting and training with Wounded Warrior, Jamie, who suffers from a back injury and anxiety, and her MAGNIFICENT German Shepherd, ZULU!!!!

Laurie writes:

When I first opened the door, I was simply aghast at how strikingly beautiful this dog was. If I could handcraft a German Shepherd, it would look like Zulu! From the very beginning, Zulu was polite, responded to Jamie’s commands, made absolutely incredible eye contact, took treats gently, and already knew “sit”, “down”, “sit/stay”, “down/stay” (even when I disappeared out of sight), “heel”, “wait”, “leave it” with food, “load”, “unload” – just incredible. And Jamie herself – what an amazingly compassionate, gentle, kind, and brilliant person – who I felt like I had known for years!!!

I was astounded at how much training she had already done with Zulu. I asked her how she did it! She was so humble – and just smiled and shrugged her shoulders and said that she and her partner read the manual (an added star for her!), but had already done training with Zulu by themselves based upon their knowledge of dogs and what they had seen with the military dogs (using POSITIVE reinforcement only). Zulu, who is 18 months old, is playful yet extremely gentle with her little tiny Maltipoo brother, “Sarge”, and they get along famously. Zulu has that adorable quirk in German Shepherds with big tall ears where if you say something in high-pitched voice and tilt your head, she tilts her head along with you – then again, then again! It was adorable!! But truly, the eye contact was impeccable. I encouraged Jamie to use the “watch me” command as often as possible to reinforce this.

After I had done all these commands with Zulu on our first meeting, then Jamie demonstrated the ability to do exactly the same – except, of course, the stays were a bit more difficult because Zulu has an amazing bond with Jamie, and doesn’t like it when she disappears around the corner!! After the session, we went into the backyard, and Zulu amazed me AGAIN! Jamie can throw the ball, tell Zulu to “get it”, Zulu runs like wildfire, Jamie says “bring it”, then with “give it”, Zulu will either drop it right at her feet, or we worked on having Zulu gently put it in Jamie’s hands. Jamie will continue to work on this because with her severe back pain, it will be beneficial for Zulu to be able to retrieve items. We will continue to work on that with different household items.

At our second session, we met at Petsmart. Zulu performed perfect heels with the prong collar held upright in just the perfect direction and fit. I tried many different types of distractions walking behind Zulu and dropping items, and Zulu did not break her heel. We navigated through aisles using the words “left” and “right”. There weren’t many dogs there at the time, but the ones that were there, we asked if Zulu could meet, and whatever breed or size they were, Zulu did a loving, appropriate “sniffing” how-do-you-do, and all dogs reacted positively to her. We did several meet and greets, and Zulu had a bit of difficulty staying in the “sit” position because she wanted to approach the child or adult, so we will work on that. We did meet and talk with a Vietnam Veteran who was in a motorized wheelchair, and he just loved Zulu. We gave him treats to put in his hands, and it was a bit awkward for him because of his arthritis, but he was absolutely willing and excited and Zulu was gentle taking the treats, and then let the man pet her as we stood and talked with him for about 10 minutes. Zulu was patient, eventually just lying down while we finished our conversation. That is important for a Service Dog.

We then took a shopping cart, and safely tied Zulu’s leash to the cart giving her just the right amount of leash to heel alongside the cart, but not so much that she could go in front of the cart – which is extremely important. You always want the dog to be in a heel position next to any shopping cart so that it can still respond to commands such as sit, watch me, etc. Zulu adapted flawlessly, even when Jamie did maneuvers like backing up quickly and taking tight turns. Zulu repositioned her body easily to each change in direction.

Next, we will meet at Walmart at 6 pm when it is busy! And I forgot to mention – Zulu already naturally responds to Jamie when her anxiety levels are high or she is in pain by going to her and applying pressure or just snuggling to comfort her. These two will be ready to pass the PAT in no time!!

Experience, Military, Mobility, San Antonio, Texas, Veteran, Wounded Warrior

CONGRATULATIONS JASON, SD CADENCE, AND PAT

CONGRATULATIONS JASON, CADENCE, AND PAT for working so hard to make this dream a reality for Jason!!

A wonderful report from our incredible trainer, Pat, who has been working tirelessly with Wounded Warrior Jason, who is currently in rehabilitation for his physical injuries at the VA, and his now Service Dog, Cadence!!!

Pat writes:

“Cadence had been trained through Service Dog Express over a year ago for an autistic child, but the family had too many issues going on, and decided that their daughter did not need a Service Dog. Laurie trained with them for quite a long time, and Cadence (formerly named Amy), was an absolutely PERFECT Service Dog for this young girl. Cadence passed the ADI Public Access Test (PAT) flawlessly, and Laurie was absolutely amazed by Cadence’s ability to handle the autistic young girl’s behavior. Poor Cadence had to leave the family she had served for so long, but it actually turned out to be a blessing in disguise.

So the WONDERFUL news is that Cadence quickly found the perfect match with Jason on December 5, 2014. He had always wanted a Boxer, and their connection was immediate. His daughter picked her new name, changing it from “Amy” to “Cadence”. But because Jason was in residence at an Audie Murphy Transitional Rehabilitation facility, he was unable to keep her with him in house. Thus, she was welcomed into my home until such time as Jason was able to take her full time.

Keep in mind as you look through the pictures that Cadence came fully trained by Laurie, and since Cadence had already passed the PAT, her transition to Jason was seamless. In order to ensure she was ready to move on to a completely different person and situation as a Service Dog, we conducted several training sessions with Cadence and Jason. She quickly picked up the few new skills she needed, including working with a wheelchair and then a walker that Jason required. It didn’t seem to matter to her that she was now working with an adult male as opposed to a young girl. In fact, she adores Jason! I enabled Cadence and Jason to spend more time together, not formally training, so as to give them more time to get to know each other.

While Cadence had demonstrated all the line item behaviors and skills of the PAT during her training sessions and visits, we ran her through the test just one more time at the Shops at La Cantera and Bass Pro Shop, in San Antonio, on a busy Sunday afternoon. Despite even only having sporadic time with Jason over the past two months, Cadence and Jason still passed the PAT with flying colors. At La Cantera, we took a long walk through the mall, and that day was the very first time Cadence experienced a walker. She is hyper-vigilant watching out for Jason, which is truly amazing and reassuring for Jason.

Next we went to Bass Pro Shop, which was equally as mobbed as La Cantera. The glass elevator fascinated her… Cadence looked out over the store and her head twitched back and forth. The monkeys and other stuffed game animals were of no interest to her! Usually, the dogs Laurie has taken past these stuffed creatures completely freaks the SDIT’s out – so she always had to do careful desensitization with them but not Cadence! In the pictures, she demonstrates her “Watch My Six” move, facing backward to watch behind Jason. That is an amazing task, and adds extra security to Jason while out in public. Cadence performed “stay there” for a girl and worker at Bass Pro to greet and pet her. Then, Cadence performs a “Cover” in front of the walker. She is such a natural!

While Jason is using a walker now, previously he had been non-weight bearing and wheelchair-bound. Also, we took several outings to the grocery store, fast food places, and nice restaurants. It is amazing how comfortable Cadence is in public.”

Service Dog Express would like to personally express their extreme gratitude to Pat for her amazing hard work, willingness to take Cadence in and foster/train her when Jason could not be with her, and do so much training to perfection to ensure that Jason and Cadence will have a long, happy, and fruitful life together!!!!

Finally, ” Chillin’ after a long day” Congratulations to Capt. Jason and Cadence!!!”
Anxiety, Depression, Military, Navy, PTSD, San Antonio, Texas, Veteran, Wounded Warrior

Esteban and Tango

From our trainer Andrew, who is working with Wounded Warrior Esteban, who suffers from PTSD, anxiety, and depression.

I had my first session with Esteban to find him the right dog to begin his Service Dog journey. He requested meeting SDIT Tango from our Assessed Dogs section, and they bonded extremely well right off the bat! Tango seemed to take to his new home and new “dad” almost right away! My mother, Service Dog Express trainer Beverly, trained Esteban’s roommate’s Service Dog Sassy for Wounded Warrior Jason, and these two amazing warriors seemed to become good friends immediately as well – and that is how Esteban decided he could benefit greatly from a Service Dog! Our first session simply consisted of going over basic obedience and taking baby steps towards going for walks by teaching “wait” and patience at the door. It will not take Tango and Esteban long to learn what they needs to, as Tango is very intelligent and Esteban is very dedicated. They are going to be a great team!

At our second session, we began working on commands such as “watch me”, and correct heeling positions. We worked a little more on waiting at the door with patience before going for a walk – Tango gets very excited! But they are both beginning to understand the importance of patience before going out. We really emphasized the “mark” word during this session, and I explained the difference between “wait” and “stay”.

Army, Military, Mobility, MST, PTSD, San Antonio, Texas, Veteran, Wounded Warrior

Denise and Sandy

From our wonderful trainer, Brenda, who is working with Denise. Denise is a Vietnam Era Veteran with PTSD due to MST while on active duty. She also got hurt in basic training, which over the years led to her being in a wheelchair. She can walk and stand for short periods, but not much more.

“Denise, her SDIT, Sandy and I spent the first half of the session with Denise showing me all the things they had been practicing since our last session. Sandy is now doing exceptional at “sit”, “down”, “sitting back up from down position”, and “watch me with verbal and hand commands and without treats”; “waiting” for her treat when she does get one; she is “heeling” perfectly either next to Denise or just in front of her wheelchair. Sandy is now much better when she sees a dog or cat – no longer barking, and Denise can get Sandy’s focus back easier. I gave her some suggestions to fine tune her training even more. Denise needs Sandy to be able to go on the bus with her, so to prepare for that, we practiced with my wheelchair-accessible van. I was inside, lowered the ramp so Sandy would know to “sit/stay” while it’s lowered and get used to the sound, and then Denise would give her the command to “load”. She caught on quickly, so we will go on the bus the next session.

At the next session, we worked on public and bus training. This was Sandy’s first time on a bus and in the store. Sandy waited patiently for the ramp to come down and wasn’t bothered by it! I entered/exited the bus, first backwards to help coax her while Denise told Sandy to unload. She was very nervous and unsure the first time, but did much better on the return trip. She laid down and was perfect on the ride! At HEB, Sandy and Denise entered perfectly. At first, Sandy was a little distracted by the people and smells, but by the time we left, she wasn’t paying much attention to anyone or the food. She mostly stayed where she was supposed to and will do better navigating as she learns “left and right”. Denise is starting to work on that with her.

I dropped something loudly while I was rolling behind them to create a distraction. Sandy glanced back to see what the noise was, but didn’t stop walking! She was very patient while Denise looked at things and waited in line. I was very impressed for Sandy’s first time in HEB and on the bus! She is quickly catching on to what is expected of her and I anticipate her being even better when we work on it again this weekend. They are such a pleasure to work with!

ADHD, Agoraphobia, Air Force, Anxiety, Army, Asperger's, Austin, Autism, Bipolar, Cerebral Palsy, Coast Guard, Conversion Disorder, Dallas-Fort Worth, Depression, Dysgraphia, Dyslexia, El Paso, Epilepsy, Experience, Fibromyalgia, Houston, Hypoglycemia, Lubbock, Marine, Medical Alert, Military, Mobility, Multiple Sclerosis, Muscular Dystrophy, Navy, Pain Management, Panic Attack, Postural Orthostatic Tachycardia Syndrome (POTS), Psychiatric, PTSD, Rio Grande Valley, San Antonio, Schizophrenia, Seizure, TBI, Texas, Tourette's Syndrome, Veteran, Waco, Wounded Warrior

Assistance in the Rio Grande Valley and more

This is a message from our exceptionally brilliant and compassionate trainer, Jacqueline (Jackie). Her life’s passion is to help Veterans, and she asked us to post this for all Veterans, especially in the Rio Grande Valley (RGV), if they need help.

I have been a graduate psychologist at the VA down here in the RGV. After working in 3 different VA health care systems, I have seen the great need for Veteran care and have seen both good (actually excellent) and bad ways VAs are run and treatment is provided. It is with an EXTREMELY saddened heart that I can no longer allow myself to provide a lower level of care to Veterans than what they deserve, nor be forced into functioning in a treatment setting that is providing unethical care.

I LOVE my work with Veterans and see such a huge need for this to continue, but as I leave, I also see several other amazing psychologists leaving as well due to the same challenges. I continue to see a need for Behavioral Health Care in the Rio Grande Valley, with Veterans and Civilians alike. After 11 years of schooling and 7 years providing Behavioral Health (BH) Services, I was completing my licensure requirements as a psychologist to provide the highest and most comprehensive options out there, however, despite the need for services in the RGV, I ran into several dead ends for finishing this last piece. However, I am willing to put my own final step on hold to help two communities (Veterans and anyone in the RGV) in need of BH services.

I hold a Masters Level License in the State of Texas that allows me to practice independently (but with some restrictions from what I would have had with my psychologist license and obviously at about 1/3-1/4 of the pay). I am hoping to make some things come together over the next month or two (and will probably be open to picking up random general labor work as my student loans have gone into effect and I incurred debt moving from Idaho to here), but am hoping to offer TeleHealth (similar to Skyping but in a much more secure system) and/or in home therapy/animal assisted-therapy services here in the RGV at hopefully a fraction of the cost of some other places (most likely on an income based sliding scale fee basis) since I will not be accepting insurance and I am wanting to reach a larger population of those in need.

That being said, minus the in-home piece, I am able to offer this TeleHealth service within the scope of my practice anywhere in the state of Texas. I am most wanting to reach Veterans as I know for many, wait times between treatment sessions is 2-3 months in several facilities throughout the state. However, I am also really wanting to service Civilians in the RGV and throughout Texas. I am NOT bilingual unfortunately, but have a considerable amount of understanding of the RGV culture, the Hispanic Culture, and the Texas Hispanic Culture.

For those of you who may know of people who may be able to benefit from this, please feel free to contact me. I will gladly share my extensive training and treatment experience with anyone who requests this, and am hoping to start this as an option for the community within the next two months.

Please contact me at: Jacqueline Kappelman

Anxiety, Army, Equipment, Military, Mobility, PTSD, San Antonio, Texas, Veteran, Wounded Warrior

Vietnam Era Veteran Denise and Sandy

From our trainer, Brenda, who is working with Wounded Warrior, Denise. Denise is a Vietnam Era Veteran with PTSD due to Military Sexual Trauma (MST) while on active duty. Her PTSD was so strong that she has been a Mental Health patient for almost 25 years. This is devastating, as we all knew that those who fought in Vietnam rarely received the treatment they so desperately needed. Denise also got hurt in basic training, which progressed over the years and led to her being in a wheelchair. She can walk and stand for short periods, but not much more. Her SDIT, Sandy, is already very well-trained in obedience – a remarkable and admirable feat for someone who has been through all that Denise has had to endure.

Brenda, also in a wheelchair, had two sessions with Denise and Sandy. She writes:

“At our first session, I went through the initial assessment of Denise’s needs and Sandy’s behavior. We went over all indoor Public Access Test, such as “sit”, “stay”, “down”, “watch me”, etc. I also had Denise show me what she had worked on with Sandy most recently. She “comes” and “sit/stays” extremely well. Sandy is very motivated by treats as well as praise, and caught on quickly to “down.” She will be easy to work with!

At our second session, we went outside to finish going through the outdoor Public Access Commands. Sandy heels well next to the wheelchair, but just needs a bit of refinement. Sandy has a perfectly controlled “load” and “unload” into a vehicle, and maintains very good focus on Denise, ignoring most distractions. However, Denise said that Sandy is very protective of her when other dogs approach, but Denise can get her calm again quite easily. I worked on outside “downs” with her. Denise is going to work on “sit-stay-come” with increasing distances. She is going to start using a cane at times, and I told her I will train Sandy to adjust to this so that Denise doesn’t hurt her back.”

Army, Cancer, Experience, Military, San Antonio, Texas, Veteran, Wounded Warrior

Wayne Kyle, Bradley Cooper and Letty

Bradley Cooper and Letty

Our beloved trainer, Letty, who is undergoing treatment for breast cancer, had a once-in-a-lifetime opportunity the other day while she was at San Antonio Military Medical Center!! Bradley Cooper, star of the new movie coming out, “American Sniper”, came to pay a visit to the Wounded Warriors at SAMMC. He was accompanied by the actual sniper, Chris Kyle’s, father, Wayne Kyle on January 14th. Letty, who was having a rough day at the hospital, heard that Bradley was there, and they found him! Letty got to talk to Bradley and Wayne intimately – the movie addresses Post Traumatic Stress Disorder in depth – and Letty talked to them about Service Dog Express and how we train Service Dogs for Wounded Warriors with PTSD – and they gave her big hugs and so many thanks!

Wayne Kyle and Letty
Marine, Military, PTSD, Self Training, TBI, Veteran, Wounded Warrior

Makes your heart swell with pride and joy

You know when you have one of those clients and their SD that when you see pictures of them together, it just makes your heart swell with pride and joy? Well, it’s that way with the most compassionate Wounded Warrior, Marine Andrew, who is finishing up his separation from the Marines due to PTSD and TBI, and his BFF, the adorable “Mozzie”. Working diligently beyond belief with the amazing Unleashed Dog Training in North Carolina, near Camp LeJeune, these two have consistently impressed me with their bond and their dedication. Talking to Andrew on the phone often to maintain that bond between he and I while he is undergoing training in NC has been an absolute privilege. He is going through some difficult times right now – we are trying our hardest to get his Chain of Command to allow Mozzie into the barracks for the short time Andrew will be there for out processing – please wish us luck. They NEED each other!